Our Reservation Policy was designed to make sure we are maintaining the best training experience for all of our members.
To be guaranteed a spot in the class of your choice, we require that each member pre-register for their classes. Keep in mind classes can be reserved up to one month in advance.
Members are always welcome to drop in for a class, but keep in mind, if the class is sold out, drop-ins cannot be honored.
Don’t worry- every class has an online registration capacity of 30 and a wait list of 10. So, if you are on the wait list you will be notified via email if someone has cancelled and you have been added!
Please download our app “The 12” on iTunes or DROID to Pre-Register for your classes. You can
Register for your classes up to a month in advance.
Members who arrive for classes they have not pre-registered for are subject to the availability of the classes and are not guaranteed a spot if the class is already at capacity with pre-registered members. So, secure your favorites in advance!
Oops…can’t make it?!?!
Working late? Baby sitter cancel? Just not feeling it? If you need to cancel please do so at least 8 hours prior to your scheduled class.
This will allow those on the waitlist to be notified that they have been added to the class…and usually there is a waitlist full of members who are vying for your spot!
If you fail to meet this guideline you will lose your session or be charged $15 if you are on the Monthly Unlimited package.